FAQ
Answers for buyers and sellers.
Quick guidance for common questions about live auctions, orders, and payouts.
How do live auctions work?
Sellers go live, pin items, and bidders place offers in real time until the timer closes.
When do sellers get paid?
Payouts are initiated after the order is confirmed and shipped, based on your payout schedule.
Can I cancel a winning bid?
Winning bids are binding. Contact support if you believe there is an issue with an order.
What fees should I expect?
Fees vary by category and payment method. Review your seller dashboard for current rates.